- Bao'an District, Shenzhen, China
- sales@insseltech.com
- +86-147 7625 0121
FAQ
Frequently Asked Questions – Inssel Fixed-Wing UAV Support
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Have More Questions?
If you didn’t find the answer to your question in the FAQs, feel free to contact us directly. Our team is happy to assist you with any inquiries related to our UAV products, customization options, or services.
We offer flexible purchasing options depending on the UAV model and customization requirements. Typically, our minimum order quantity starts from 10 units for standard models and 5 units for customized drones. Please contact our sales team for specific MOQ details for your selected UAV model.
Production time for our fixed-wing UAVs generally ranges from 4 to 8 weeks depending on the model and customization level. Delivery time may vary based on your location and shipping method. We will provide you with an estimated lead time once we finalize your order.
Yes, Inssel offers custom UAV solutions tailored to your specific requirements. Whether you need adjustments to payload capacity, flight duration, or sensor configurations, our in-house engineering team can modify drones to fit various mission types, including logistics, surveillance, disaster relief, and defense operations.
We provide a 1-year warranty on all our fixed-wing UAVs, covering manufacturing defects and non-user-related malfunctions. We also offer comprehensive technical support, including software updates, troubleshooting, and pilot training programs. For more detailed warranty and support policies, please refer to our terms and conditions or contact us directly.
We accept a range of payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and PayPal for international orders. Payment terms typically include a 50% deposit upon order confirmation, with the remaining balance due before shipment.
fixed-wing UAV Supplier from China
Inssel is a leading fixed-wing UAV manufacturer with full in-house R&D, production, and customization services. Over 3,000 UAVs delivered annually.
Yes, we offer pilot training programs to ensure that your team can operate the UAVs safely and effectively. We also provide user manuals and technical documentation to help you understand the operation, maintenance, and troubleshooting of the drones. Training can be conducted online or at our facilities in Shenzhen, China.
Our UAVs are designed to perform well in a variety of environmental conditions, including high winds, low temperatures, and rain. However, we recommend specific models based on the operational environment to ensure optimal performance. Please consult our product experts to choose the best UAV for your climate and terrain.
We offer global shipping with reliable freight partners to ensure safe and timely delivery. Shipping fees depend on the size of the order and your location. For large orders, we can assist with customs clearance and provide door-to-door delivery. For smaller orders, air freight is typically used to expedite delivery.
After purchase, we provide continuous technical support to ensure that your UAVs remain operational. This includes troubleshooting, software updates, and online consultations. Our support team is available via email, phone, or video call. We also offer on-site technical support for large-scale projects.
Inssell UAVs serve a variety of industries, including but not limited to:
Logistics & Cargo Delivery
Disaster Relief & Emergency Response
Maritime Surveillance & Border Patrol
Military & Defense Operations
Agriculture & Environmental Monitoring
We provide specialized UAV solutions tailored to the unique needs of each industry.
